Avoid at all costs. Dishonest and disgraceful company. Fraudulently took a further £1200 from my account 15 days ‘after’ they cancelled my holiday, when I’m legally entitled to a full refund within 14 days. You can now only contact them on live chat, they avoid answering my questions and cut me off. They continually lie about the law and have tried to fob me off, saying I’m not entitled to any money back (even though they will get the flights and accommodation refunded). Do not use them. Ever.
5 years ago
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