The airline contacted me to say my flight has been cancelled due to the coronavirus. Loveholidays have not been in contact. On the loveholidays website they say to let them know if your flight is cancelled. I tried on 'manage my account' but the options are not what I want or need. They only offer a useless refund credit note or change dates of holiday. Absolutely no mention of a refund. I have emailed loveholidays three times but not had a response. I have tried calling them. No luck. The chat live is never available. I am owed over three thousand pounds for a family of four holiday to spain. I will not let them keep my money. They have broken the contract. Not me. I made the mistake of paying in full. Never again. And never again will I use Loveholidays. Other companies are giving refunds - so the law has not changed. Come on Loveholidays.....Give people their money back. You are breaking the law. Just remember when we can travel again (and who knows when that will be) you will lose a lot of customers due to the way you have handled this coronavirus situation.