My holiday cancelled due to Covid 19 and FCO advice. I want a refund Love Holiday refusing to give me one. I don't want a credit note against future hol. I am entitled to a full refund so why are you not complying with your own Terms and Conditions. More over ABTA advice is to give refund - they are not a regulatory body and you are hiding behind their advice to give customers credit notes. I want a full refund but no way of getting hold of this invisible company. Telephone lines with automated messages that cut you off. Absolutely dreadful. Wish I had never used your services as this money is clearly down the drain and I am self employed not earning a penny during Lock down. Disgusting behaviour from this company. Your Live Chat is waste of time too - absolutely useless would get more information out of my dog.