Holiday booked with Love Holidays 30th May had already paid flights and transfers but balance due £900 due to Covid had to cancel. Got email from BA to say if Love Holidays requested would refund my flight money so I emailed over and over phoning no reply so had to resort to using my travel insurance which of course didnt get full flight money so out of pocket big time. This is a company that cant even be bothered to look after their clients - would never book with them again they are disgraceful
4 years ago
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