Hol in 3 wks.Waited 2 hrs for live chat. My hotel is closed, they did not notify me . Spent 2 hours on phone, operator kept advising go to manage my booking , not poss for me to amend hotel. Round in circles. No resolution. They will contact me but when and how? Then cut me off. Messages on Manage my booking which I can't see? FIASCO
5 years ago
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