I had a holiday booked for September. Deceided not to continue paying money as I had a gut feeling Love Holidays would behave in this manner. So i contacted my bank and stop payments so love holidays don’t take the money from my account, other wise I would have lost a lot of money. Thank god I did. My advise, please do not book with this company. Their happy to take your money but not refund you. Be smart and book with a reputable holiday company . I’ve heard on the beach is a good site or book with BA or travel republic, but not Love Hoildays unless you want to loose all your money..