worst company I've ever dealt with! Booked holiday and paid deposit, I usually screen shot my details but simply forgot this time. I've had no confirmation, no booking reference no's no correspondence whatsoever apart from a deposit taken from my account and then a second payment taken from my account for nearly £500. I've tried everyday to contact them using their live chat option but its impossible. Nobody answers the phone, it says not to write to them because there offices are closed and nobody reply to my emails, even starded a case with resolver but no joy there either. Fed up and disgusted with this company. Feel like I'm being robbed, hoe dare they take unauthorised debit cards without my consent. You can't even travel to our destination but they still take your money. Iwill not be travelling with thus company ever! Avoid at all costs!!! Just hope my bank can claim it back.😡😡😡😡
4 years ago
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