DO NOT USE. Absolutely terrible company with appalling customer services. Due to fly to Rome on Monday, they have me staying in Hotel on 2 July and flying out on 6 September. Impossible to amend booking on line. Live chat hopeless, that's if you even manage to get through. Currently been holding on live chat for nearly 1.5 hrs !!!! Taken down all phone lines. Wrote formal letter of complaint over a month ago - no response. Also flew to Krakow with them last month and they failed to tell us that the original hotel we were booked in had closed due to virus.
4 years ago
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