Disgusting company! Tell you to cancel flights direct with airline and they will pass the refund down to you (even though you booked a package with loveholidays) so we did and easyJet refunded flights as they had to legally die to a flight time change of more than 5 hours, however love holidays are refusing to give us the refund!! Cannot contact them as when you eventually get through they close the chat down! Just look at their Facebook page everyone is saying the same thing! They are keeping people’s money and they are doing it purposefully! They will go busy! DISGUSTING