Have been trying to get my dep't back from L/Holls But its like getting blood out of a stone. I have left them 10 messages to them but they have not had the decency to reply. Our Flights have been cancelled 4 weeks ago. With VY1261. L/Holls are saying that they have no record of this. And the final payment will be taken soon. I have just found out that the hotel that they book us will not be open until march 20/21 What a shambles. Looks like I will have to take them to small clams court. I was on chat yesterday fore over 2 hrs when I got on there She told me that because she was training she must pass me to some one with more Esperance. And she did this and it said you are the 28 in the Q. I just could not believe this is happening to us. Love Holidays should not be trading. Warning to all. Stay away from them. Take them to court get your money back and don't give up. I have also put proof of the cancelation with photos. In case l/holls is there Looking at this massage my b/ref is LOV2049667U. Mr R. Beniest