Was due to go away in May, the holiday was cancelled the day after they took the final payment, been trying to get a refund from them ever since, they told me that I had to claim directly from Ryanair even though they knew they had paid them and Ryanair wouldn't talk to me, they then said they were waiting for a refund from Ryanair, Ryanair gave me evidence that they had paid the refund to them 5 weeks previously, they still denied it, launched a small claims court and hey presto a week later they pay up, just waiting for the refund of the court fees and interest but I will never book through them again.