Would not touch this company with a barge pole. Of a £700 holiday I received £13.46 refund. On live chat they told me they would give me the refund for the hotel when they received it. Asked about flight refunds from Ryan Air they informed me they cannot and will not investigate due to Data protection. Informed them thats a load of rubbish and stop the delaying tactics which are well documented. She stpped the live chat due to me asking pertinent questions. I do not know how people with any sort of consciousness can work with a company like this. My wife and I are both pensioners have now gone to the FCA and CMA. PLease,please do not touch this company with a barge pole they are scammers and thrives