I placed my first order on this site 2 weeks ago and yet to receive my merchandise! My tracking update said it was delivered to my local post office a week ago, and ever since it says it's been transferred to another facility a day will be delayed. I contacted customer service so many times about this issue and now have asked for e refund since it obviously went somewhere else now. This is the worst customer service I've ever dealt with anywhere!! They said they have to wait to see if it's delivered when it's already been 2 weeks since placing my order. This is totally unacceptable if they can't find my package to make me wait for who knows how long before I get a refund, which I'm not even sure i will ever get now. Do not order from this company for anything, there is comparable sites that sell the same items and you will receive your order in 3 -5 days everytime!! Worst experience ever of ordering items online for 30 years!!
1 month ago
Lovehoney has a
3.3
average rating
from
89
reviews