I couldn't have asked for better results. I ordered a personalised Christmas gift and it arrived with no issues whatsoever. The only criticism I would give, and I must clarify that I'm no expert on this, is to lower the cost of faster delivery. What started as a gift that cost me £12.99 ended up as a gift that cost £20 simply due to delivery. Whilst I understand that the recipient is paying for the convenience of a quicker delivery, perhaps the amount they pay should be lowered ever so slighty. Other than that I've had a perfect experience with LoveMyGifts and would highly reccomend it.