Ordered a christening present for a friends new baby, gave over a week just in case of delivery, called on the day i needed it and still nothing, embarrassed me by turning up with no present, 2 weeks later and still no bracelet! Emailed and was given some story of my address was the problem, ive lived at my address for years and had no address issues. 3 weeks later and still no bracelet and then i get a email saying i have to pay more to get it redelivered! Then i received a card saying come collect your parcel at the local post office. 3 & a half weeks later! Absolute Poor service Kas kassem