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Anonymous
I have been buying from Love Too True since day 1 back in 2013. I am extremely disappointed in what this company has become. I don’t think have seen a greater downfall with a company in the gothic/alternative clothing industry. When the company started in 2013 all of the clothing was made in the UK by the two owners of the company themselves. It was incredible quality slow fashion made with with thick, durable fabric and great craftsmanship. In 2017 the company hired an in house team in the UK to help keep up with the demand. Fast forward to 2019 and the company stopped manufacturing in the UK and outsourced all their clothing to be made in Turkey. The craftsmanship of the products have steadily declined as well as the quality of the fabric. It’s thinner, flimsier and pills and starts falling a part within just one wash/wear. Their sizing has also becoming horrifically inconsistent. I’ve had to buy 3 different sizes of their clothing to fit my body. And they have an no returns policy which has left me in very difficult situations when their sizing is so inconsistent. The packages often take 7-10 days to become dispatched and the customer service is very slow and never friendly mannered. All of their product I bought from them a decade ago is still holding up impeccably well. Everything I’ve purchased from them since they’ve outsourced is falling a part in some way. I won’t buy from them anymore.
1 month ago
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LoveTooTrue has a 1.5 average rating from 8 reviews