Terrible experience with Lowe's and not my first with them. Ordered patio furniture on 5/21/21 for $1,694.94 with delivery date of 5/31. It was not received and I was not contacted by Lowe's so i contacted them late on 6/1. They advised new delivery date of 6/3. Not received on 6/3. On 6/4 I receive call from a trucking company saying they deliver on 6/8, 6/9, or 6/10 and i must be home between 10:00am and 2:00pm. When i asked my options for alternate delivery times i was told the option was to cancel order. I called Lowe's customer service number, and got ZERO customer service. Rather than attempt to help me with delivery, their first and only action was to cancel the order and tell me i must wait 21 days for refund because they have to receive merchandise back. I balked at 21 day wait for refund on merchandise i did not receive on either promised date, and with unreasonable trucking companybterms. Lowe's advised me to dispute the transaction with my credit card company. That was their solution! Wow....no help at all throughout entire process.