I signed a contract with Lowes three months ago to have my house sided. Since that time, I have heard nothing from Lowes in Saugus, MA. I have called and emailed the salesperson and gone to the Saugus, MA store multiple times to no avail. The customer service is terrible. I am cancelling my contract with Lowes. Don't bother trying to get any installation services with this company - they are terrible.