I use to love Lowe’s . Now, Lowe’s has become a store that I no longer want to shop. I purchased multiple things from Lowe’s to do a big remodel and build project, some of the items where not needed as planned and some items I simply changed my mind on . I took these items back to Lowe’s to learn that these items where somehow not saved under my phone number and so I handed over the $3,500+ Worth of receipts I had in my wallet. My return was about $200 worth of misc items . I was completely blown away to learn that Lowe’s refused to refund these items, claiming they did not locate these items on my many receipts. So I end up stuck with a few hundred bucks worth of stuff that I don’t need and faced with having to purchase additional items out of pocket .. well good thing Home Depot is just right up the road. So disappointed in Lowe’s and upset that they treated me as if I where in the wrong for something. I just can’t believe I have to eat the cost of supplies unable to use and out of pocket more expense for more additional items. So I guess I will shop Home Depot for now on . Ridiculous