Lowe's Appliance Parts Service is despicable. Web site works well except when you opt to pay extra for expedited shipping you do not get it. It says 2 day shipping which is a lie. They hide behind the "it's an estimate" phrase when there is absolutely no chance of it ever making it in two days unless you live in same town as where shipped from. The "expedited" shipping it FedEx ground. I paid extra to get the parts in a decent time frame based on their estimate. Instead I may get the parts in almost week. Deceitful and dishonest. Just lost a customer. And will definitely be vocal about it to others.