I bought a new dishwasher from Lowe's. A complete mistake, I was told they don't uninstall the dishwasher to be taken away. So, I had to hire someone to do that, when Lowe's delivered the new dishwasher the next day, the delivery guys put it in my kitchen, but would not even unbox it never mind install it. I was NEVER told that the dishwasher would NOT be unbox or installed. I have bought many appliances in the past and the appliance was always unboxed and installed. DO NOT USE LOWE'S FOR APPLIANCES unless you have somebody handy around the house that can do this type of work.