I purchased a washer and dryer in early November. The night before delivery, I get a call that they don't have my dryer. The delivery was rescheduled. The next date, I called to check to see if it was going to be delivered and again, they don't have my dryer, but I did not know that until they arrived with my washer. I called and was told the dryer was being delivered. I called several times and was told it was on the truck, which it wasn't. I finally got in touch with someone who told me they don't have the dryer. When I bought these, I was told they had them both in stock. Lowe's has had my money since November 7th. I still do not have my dryer and can't get the truth or communication from them at all. This is not the Lowe's they used to be. Customer service and communication is terrible. I was told I would receive a call from Lowe's on my complaint (from in person at store) but never heard from anyone. I have to initiate all communication. You should not sell things you can't deliver on.