I purchased a washing machine. Delivery company tried steal my pedestal. Delivered wrong washing machine. Called customer service. Was promised a comp pedestal and the correct washing machine. Was told I would receive a call for confirmation. This led into five days of me calling for updates and being lied to that I would receive a return call. End result was an offer of 15% discount on pedestal. Asked for a refund. So instead of doing the right thing, now they have to sell a used washing machine and loss of a customer