Anonymous
IS there a NEGATIVE STAR? We have had the absolute worst service! First of all I have NEVER in my 57 years left a bad review for anyone. But your store has really done a number on us and we have had it. We ordered $25,000 in windows back in October of 2022. Installation was in January 23 BUT our one slider was damaged and one of our bathroom windows had not been measured correctly and could not be installed either. Additionally the Caulking was the wrong color and had to be changed and this came from the installers that day! They also left a 2 inch wide hole at the transition of the other slider to to our flooring! We were told it would all be fixed....It is now almost May We were told TWO other doors were ordered and both had been damaged and could not be installed. We have STILL not heard back on our bathroom window and the caulking and transition area have yet to be fixed! They did send one buy to caulk ; he did the inside and stated the exterior had been done wrong and needed to be redone....we are being completely ghosted by the salesperson, the installer and the store Manager : Modesto, Ca. We have HAD IT! We demand to get some answers on this! We financed and are paying a $25,000 bill for a job that is not complete !!!! PLEASE CONTACT US !
1 year ago
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Lowes has a 1.5 average rating from 479 reviews

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