Had a particularly bad experience at Lowe's on Parham Rd. My family went to get a tree. Finally got someone come to cut it and bag it. Then needed a tree stand. Found one that would work but it was not in good condition. Was very old. Has been used . Still had screws in it from being i used. Dirty but the only one that would work so we took it up front and asked if it could be discounted and the girl at the counter looked at me and said what's wrong with it. The rudest nastiest look on her face and attitude that I have ever encounted at any store in my life. I promptly told her to keep it and did get our tree against my better judgment but advise anyone who goes to their customer service to be weary she was extremely rude . She definitely put a huge damper on our family Christmas tree outing. Don't know her name it's not important just be wary of that particular Lowe's customer service