customer service is the worst of any box store. I've been trying to get a simple outside door installed for over 3 months. It's as if Lowes doesn't want my business. I could get into all the details of the run around and the rudeness but its not worth the aggravation. I need to cancel the order now and get the door somewhere else. Lowes is the absolute worse. I'll never shop there again. Even Home Depot is better and thats not saying much. Hopefully Lowes will go out of business soon. They deserve to.