the store personal were ok but corp was terrible , i bought a freezer and the warranty also, it broke and took 3 days to come to inspect it, another few days to decided , and in the contract says they would give me 300 for spolied food, to this day i have not received a dime, called several customer service but declinded s0 i am out a 1000 dolaars worth of food also contract says a rental to use also declined never will walk into lowes againt