BOUGHT 3 New kitchen appliances on Feb 15 got the refrigerator and stove delivered and installed next day on Feb 16 the microwave was to be delivered and installed on Feb 26 based on those dates we have Lowes our business than today Feb 22 the installation company Heaton Construction texted me @1:47pm telling they won’t delivered and install my new microwave until March 4 we have airplane tickets to visit our grandkids in Seattle that’s been long booked and paid for! Lowes promised me delivery and installation of all my new appliances by Feb 26 and that was the one Big Reason we bought from them they LIED 🤥 but it gets better I called the local store where I purchased the appliances to find out what was going on they didn’t no Nothing I asked to talk to store manager the phone rang and rang and then they finally got tired of me knowing that I was gonna let it ring until bell freezes over before I hung up so they decided to pick up the phone and let it sit there and I could here the associates talk to the store customers I couldn’t believed they blew me off like that I got so damn mad I got in my car with the phone still in my hand drove straight down there saw a manager named John told him what was going on and how his associates chose to ignore me and could even see the phone sitting on the counter still with me on the other line and I said what kinda customer service is that, ignoring me and the problem doesn’t make it go away it further pisses me off and makes me go to total extreme to right this Wrong! He said he would “Handle It” he was totally lack of concern no empathy whatsoever and I asked for his district manager or someone high up in the chain of command he got off his ass out of his small office walked me out to the big lowes banner hanging next to his office door and said call this number if you got a problem-WOW TOTALLY BLEW MY MIND HIW I WAS TREAT AS A VALUED CUSTOMER-NOT! I was given a deliver date for my new appliances and I EXPECT LOWES to keep their end of the bargain that was the major reason we chose to buy from them but they LIED! Now o don’t no what to do and I ain’t missing my scheduled flight! TOTALLY DISGUSTED WITH MANAGER JOHN THE ASSOCIATE THAT TOOK MY CALL AND LEFT THE PHONE OFF THE HOOK KNOWING DAMN WELL I WAS STILL ON THE LINE! I COULDNT MAKE THIS STUFF UP IN A MILLION YEARS WOW LOWES YOUR LACK OF CUSTOMER SERVICE IS SETTING NEW STANDARDS 🤦 Clint O’Neal complaint for Skibo Rd Fayetteville NC location.