I purchased an over the range microwave on March 29, 2024. Sales person told me it would be installed the following week. Now the installer is saying they are booked and it will be another week. Installer said Loews employee misinformed me of installation times. Had I known this, I would have bought microwave at Home Depot which could have installed it sooner. When I called the store manager of store number 1023 Bedford Hts. Ohio, the operator took my name and the message and said she would have store manager call me back. They did not. Very disappointed.