I will inform each and every person out there that my experience with Lowe's internet ordering and their overall service from the actual placement of the order until the delivery of the order was nothing less than total disappointment and the ideal that they entertain themselves with about seamless customer service in my opinion and in my experience of just doing something as simple as ordering a washing machine off the internet and requesting haul off of the old and also delivery of the new with hookup I will say this the delivery team who were contracted delivery personnel they were not Lowe's associates. I will give the delivery team five stars for their ability to actually make me feel a little better about all the other things that occurred by just simply asking for seamless customer service and all I received was a bunch of ridiculous ridiculous redundant customer support and service ridiculous to the point that I even recorded the time that I spent one day just trying to get someone to take my call and listen to the experience that I was having with this so-called seamless customer service It was terrible customer service It is not deservant of anything less than my opinion which was once again a terrible customer service experience that was caused by Lowe's customer service team to begin with then it trickled up and down there for a little while and then when I ask to speak to a manager everyone got scared but never fear when the manager called he wasn't very well versed in the proper answers that a customer sometimes appreciates hearing It seemed to me they had more issues of pointing fingers at one another's departments and customer service and etc etc and so on that A I began to become extremely bored with their attitudes of pointing the finger somewhere else and then I began to wonder why why was I being treated like this and I'm the customer or wait a minute should I say I thought I was a customer evidently I wasn't the customer or The employees that were continually spending me in circles and creating the redundant patterns of redundancy kept on practicing these patterns of redundancy It was nothing less than absurd. I certainly do not have any problem giving attaboy's where at the boys are due and deserved and the delivery team deserves a lot of attaboys a whole lot of attaboys because they did a great job from the time they called me to let me know when they were going to be here to the very time they left and took all of their stuff with them and the only traces I seen of them was the tail lights of the truck that they drove up! And once again the seamless customer service was somewhere that day I just am not sure where it was It certainly wasn't at and had anything to do with the people that I spoke to that worked for Lowe's that was not the case at all so I decided that since they were spending so much of their valuable time pointing fingers at one another within the organization I said okay so now the refrigerator and the dryer that we're getting next month I believe me and my wife determined unanimously that we won't be shopping at Lowe's.