i bought a custom masonite door from the lowes in Pirnceston nj. The door came in the first time made wrong. Getting anyone to help at lowes is a joke. they are great at hanging up on you, lying and general rudeness. we finally got someone to help us after complaining to masonite. we re-ordered the second door, which a month later also came in wrong again. again the people at lowes were rude, lying and general worthless. Now, 3 months into this we had to go back again to masonite for help. we were told that they would get this straighted out and that we would be compenstated for our time, 6 trips to lowes and missing 2 contracted installs. the correct door finally came in. we set up an instll in March. Please note this started in October. the people at masonite then told me that they are going to do nothing for us since lowes is the problem. the people at lowes offered nothing. DO NOT BUY FROM LOWES IN PRINCETON AND CERTAINLY STAY AWAY FROM MASONITE PRODUCTS. BOTH OF THESE COMPANIES OFFER NO CUSTOMER SERVICE THAT CARES FOR THE CUSTOMER. THEY HAD OUR MONEY, END OF STORY ONLY SORRY THERE IS NOT A LOWER RANK THAN 1 STAR!!!!!!!!!!!!!!