2024-05-08 These comments are about our experience purchasing paint products from Lowes. We learned this past weekend that the purchaser of any brand of paint product in a can has two deadlines. The first deadline is that the paint is not returnable for any reason after 30 days. Additionally, if you want to change the tint of the paint that you purchased, you can only get the tint changed within the first 30 days after you purchased the paint product. After 30 days, Lowes paint department will not add any additional tint to the product you purchased. Lowes paint staff told my wife that the only thing they could do regarding tint was to sell her a new quart or gallon of the same paint that she had purchased and tint it to satisfy her. She was also told that perhaps she could add that new paint to her existing gallon of paint that was purchased within the past 6 or 7 weeks to find out if she liked the new tint. When I got home I called the local Home Depot paint department and when I told them my experience at Lowes the gentleman there commented that that practice was outrageous and that we should go back to Lowes and speak with the store manager. The paint department representative at Home Depot added that as long as they are changing the tint of a Home Depot purchased paint product they don't care how old the paint is... he added it could be years old. This morning my wife returned to Lowes and attempted to speak with a manager. She learned that their policy stands. Because the quart of paint that we just purchased this past weekend was not yet 30 days old she returned it to Lowes for a full refund. If you want to purchase paint from Lowes for a project you are working on remember that you are working under a 30 day time frame limit. If you don't want to deal with the Lowes policy, consider going to Home Depot or one of your local paint stores. Thank you.