lowes sent installers to my home to do upstairs and stai5rs had to show proof i paid for stairs i notified installers i wanted surplus carpet new and old and metal strip was not needed so i figured i return for credit , JAG floor covering installers took items out my home i called no response so i notifed lowes and local police was notied , finally got items taken out of my home i quess i pay for padding but did not get back lowes not accountable for actions of their contractors so be aware next time home depot