Had refrigerator delivered to my tenenants home. Installers were rude, didn't finish hooking up the water (a neighbor had to do this), and even though I paid $50 to have the old fridge hauled away, they weren't going to do it until my tenant insisted. You've earned your 1 star rating Lowes- never again. I have had great success with Best Buy installation services, so even though, as a veteran, I get a discount at lowes, I will not purchase another appliance from them.