On May 09, 2025 I placed an Online order , #300901130250579277 lowes website shows tracking information " Preparing Your Order" only problem is, this is same information throughout the week, their online tracking is worst, when I call their 7327 NORTH CLIFF AVENUE, Brooklyn, OH, 44144 (216) 351-4723 location, I feel like I'm bothering them, they put on hold, they say call back later they have no computer available, then when I call back they are reading same Information I see in the computer, they don't offer any help, Lowes has no concept of customer service. I will canceling this online order, will never purchase anything on their online website and will think twice about going to their store.