Heads up for all customers that buy a Blackstone grill. Purchased 36" on 05/16/25 and Lowes put it together. Picked up grill on 05/17/25 employees helped load it and I had straps to secure it in the back of a pick up truck. Unknown to us these grills hoods are not bolted on, unlike any other grill we have had. On the journey home the lid came off and was damaged, went back to the store and of course they are not responsible. So remember if you don't put it together yourself you would not know this. I do hope the supervisor instructs her employees the importance of securing the lid. I hope this helps other customers from the same experience and the extra expense of replacing the hood. Lowes at New Bern N.C.