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Susan
Well, I thought I had already written a review. Maybe that goes to a different site?? I had an amazing experience at the Lowe’s store in my town that I live in. Bob was amazing. He was so kind and funny made me feel super comfortable about my order. I received several text saying between 10 and 2 PM on Sunday. I would have my delivery and that was true. They showed up at 1:30 PM. There was two men in black hoodies and I’m a single woman and it terrified me. I mean, I hate the stigma of people that wear black hoodies, but it scared me nonetheless. Neither of the two men considered shutting my door, so I made sure that I would shut it behind them. Only one of the delivery guys spoke somewhat English the other one I’m assuming did not because he did not turn his head once he literally refused to look at me or acknowledge me as a homeowner, and that made me even more on edge. To where I was on the phone with one of my male friends and I said I don’t feel comfortable. I don’t like this guy he scares me. They took out my old appliances and they hooked up my new appliances again very minimal communication as they either spoke Ukrainian or Russian, and I just felt lost in the process and disrespected. I don’t think I will ever ever order anything again that has to be delivered and if I do, I’m gonna make sure I know that they speak English and that they’re kind and considerate.
2 months ago
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Lowes has a 1.6 average rating from 861 reviews