The only reason I gave Lowe's two stars is because they do have a wide variety of products so I can purchase many items across the building Spectrum at one location. Their customer service however is sorely lacking. If you look online they have horrible customer service reviews and that was my experience as well. You would think that a company this large would put more emphasis on customer service. It isn't that they don't have a lot of Associates, they do! However in my experience for example, there were hardly any customer service Associates in the aisles to assist Shoppers in locating what it is they needed. The associates don't even really need to have much firsthand knowledge about what would be the best in terms of Plumbing or electrical or whatever. They just need to be able to direct customers where the item might be that they are looking for. Instead we found a group of at least eight women in their little vests up front gossiping by the checkout area. They weren't operating a check out, in fact the check out at the rear of the store only had one lady with a line 10 people long trying to check people out. Come on Lowe's. You can do better than this