Using the app on my phone. I placed an order and forgot to choose "curbside pickup". Tried to go into the app and correct it and found no way to do this. Googled how to do this and it said call the store to change it. I called the store and was told they were unable to change it. I went back into the app and tried to fix it thru the AI they have available. Could not get the correct results through there either. I've found the app to be very inflexible at various times and am beyond frustrated. I've written bad reviews numerous times with i consider to be constructive criticism and I truly believe they don't even read the reviews. I use Lowes as my main source for home improvement projects but am looking into switching to Menards or Home Depot.