For that past 20 years I have been buying at least three kitchen appliances each month from Lowe's for properties I manage. The past 24 months there service has really deteriorated. They have delivered appliances that don't work, or are dented. Trying to get an ice maker installed or to reverse the doors on a newly delivered refrigerator is impossible. Try calling them. Nobody answers, and if you do get thru, they simply put you on hold....forever. From now on, I'm driving the extra ten minutes to Home Depot. Good bye Lowes