I ordered from this site but nowhere in the initial information does it say you only have 7 days to return or exchange except deep in their terms and agreements. They will not honor my exchange on an $800 item. All I want to do is exchange! I will never use or recommend this company and actually feel it was deceiving, as they talk about their generous exchange policy at checkout but fail to mention the most important part, which is an extremely short 7 day window. You shouldn't have to click multiple pages on the terms and conditions, it should be transparent from the beginning.