LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.72

4.7 Rating 478 Reviews

93 %

of reviewers recommend LOZURI Inc

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Free DHL Express shipping on orders $750+, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 15th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Honestly, I was skeptical about this website, but found some positive reviews from Reddit. Then I decided to give it a try because the price was competitive. The Bottega Veneta bag that I ordered was well-packaged. The bag quality looked great. I definitely will shop from LOZURI again!”

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Posted 9 hours ago

“Love it! Came in quickly from overseas with DHL shipping. Looks great in person, will use Lozuri in future for any steals and deals!”

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Posted 1 week ago

“Very pleased with my jacket which arrived within the specified delivery timeframe.”

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Posted 1 week ago

“Perfect bag and fast shipping”

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Posted 1 week ago

“Great quality, best prices, and amazing customer service! Highly recommend”

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Posted 1 week ago

“Great experience”

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Posted 1 week ago

“It’s a great bad with a lot of space . I think the handles should be a little bit more secure .”

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Posted 1 week ago

“Excellent company you can trust! Great price! Outstanding service! The product purchased was in perfect condition as listed and it travelled the world in record time. Tracking information and updates were sent every day and easily accessible. Lozuri has my recommendation!”

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Posted 2 weeks ago

“First time using LOZURI and I am SO happy with my purchase! My new YSL handbag came fast and was packed wonderfully and is so beautiful! VERY happy with this company and will definitely purchase though this site again :)”

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Posted 2 weeks ago

“I am very happy with my purchase and experience with Lozuri! The price was fantastic (much cheaper than elsewhere), shipping to California was fast and seamless, and their customer service was wonderful. All in all, a flawless transaction. I highly recommend Lozuri and will be a return customer!”

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Posted 2 weeks ago

“This is an incredible company. The CEO personally reached out to me to help with some details and followed up throughout the week. Many companies have detached leadership - Lozari does not. They have great product, attentive customer service, and most importantly leadership that cares. I'll be back over and over!”

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Posted 3 weeks ago

Dear Todd, Thank you for taking the time to share your feedback. We sincerely apologize for the delays and the frustration you’ve experienced. Unfortunately, your order was impacted by unexpected circumstances. A severe storm in the Marbella area, where our fulfillment center is located, temporarily halted operations, causing delays in shipping. Additionally, your package is currently undergoing a customs inspection, which is a rare but uncontrollable occurrence. At Lozuri, we hold ourselves to the highest standards of communication and service, and it’s clear we didn’t meet those standards in this case. Leadership has been made aware of the situation and will be reaching out to you directly to address your concerns and ensure this is resolved to your satisfaction. We value your feedback and are committed to making this right while improving our processes to prevent similar issues in the future. Thank you for your patience and understanding. With love, LOZURI

Posted 3 weeks ago

“Love my blazer. Great price and quick shipping. First order was too small so they sent me a label to return. Attentive and kind customer service. The new order arrived in just days and both were packaged very nicely.”

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Posted 3 weeks ago

“Great Company good prices! Love my bag!”

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Posted 1 month ago

“My package came quickly and I got it for a great price. I think the packaging could be better. That's my only complaint.”

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Posted 1 month ago

“This is my first time ordering from Lozuri. The bag arrived in less than a week in perfect condition. I will definitely purchase from them again!”

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Posted 1 month ago

“Perfect bag! Arrived within a week and it is just perfect!”

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Posted 1 month ago

“Love my Saint Laurent Loulou! Arrived quickly and in perfect condition!”

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Posted 1 month ago

“The customer service is amazing, they really go above and beyond to answer any questions and constantly provide updates about the shipping process! I couldn’t be more happy with my bag — would definitely purchase from here again.”

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Posted 1 month ago

“Recently made an order, No Box or protective cover on logo or chain . You can not gift anyone since it’s not appear to be new . They will not give me full refund since not serving my purpose to gift someone..I do not recommend this site.”

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Posted 1 month ago

Hello Harsukh, Thank you for sharing your feedback, and we sincerely apologize for the experience you had. We understand your concerns regarding the packaging. Some items may arrive without boxes or protective covers, depending on how they are supplied by the brand to our boutique partner. We always aim to provide the items exactly as they are received from the boutique. As for your return, we have accepted it and are currently awaiting the product drop-off and receipt to process your refund in accordance with our return policy. While we regret that the item did not meet your expectations for gifting, we hope this resolution will be satisfactory, and we'd love the opportunity to provide you with a better experience in the future. If there’s anything else we can do for you, please don’t hesitate to reach out to our client services team. With love, LOZURI

Posted 1 month ago

“I have never used Lozuri before but I was really impressed. The bag is absolutely gorgeous and arrived within the quoted time, well packaged and in perfect condition.”

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Posted 1 month ago

LOZURI Inc is rated 4.7 based on 478 reviews