LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.76

4.8 Rating 347 Reviews

94 %

of reviewers recommend LOZURI Inc

4.8

Based on 347 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Free DHL Express shipping on orders $750+, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 21st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Surprisingly easy and the product curation is fantastic.”

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Posted 16 hours ago

“I had a great experience ordering through LOZURI. I found my dream bag for a great price. My order was shipped in 1-2 days and I received a tracking number right after that. I also liked that LOZURI offered ShopPay, a trusted checkout option I use with other companies.”

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Posted 16 hours ago

“I am very pleased with LOZURI, My items were nicely packaged and arrived in a short period of time. Their prices are great and the items original.”

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Posted 16 hours ago

“I love the bag. It is exactly as described”

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Posted 17 hours ago

“LOZURI has awe’s product and deals , great prices and the best of it all their customer service is magnificent they’re understanding and kind.”

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Posted 1 day ago

“Very good, the product came fast and impeccable. I would definitely buy again.”

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Posted 1 day ago

“Bag came with no authenticity card I honestly feel as if the bag is fake”

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Posted 1 day ago

Hi Aniya, Thank you for reaching out with your concerns. We understand your worry about the authenticity of the bag due to the absence of an authenticity card. It's important to note that the specific model you purchased does not come with an authenticity card as part of its standard packaging from the manufacturer. This is normal for some models and does not indicate that the item is not genuine. To provide further assurance, we have suggested that you may take the bag to a reputable local or online authenticator and we provided links to do so. This step is often helpful in confirming the authenticity and quality of products by a 3rd party without our bias. Additionally, we want you to feel completely confident and satisfied with your purchase, which is why we had also offered the option to return the bag if it does not meet your expectations. We strive to ensure all our customers have a positive experience and receive products that meet the highest standards of quality and authenticity. If you have any more questions or need further assistance, please do not hesitate to contact our client services team. We are here to help!

Posted 1 day ago

“Excellent customer service! Good prices on quality products. Love my ETRO Handbag. Will buy again.”

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Posted 1 day ago

“There is no receipt or any kind of paper in the box. The shipping is so fast but the item seems to be cautiously packed... And the item is not a great conditioin.”

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Posted 1 day ago

Hello, Thank you for sharing your feedback with us. We're glad to hear that your item was delivered quickly and that you noticed our careful packaging. Regarding the receipt, we currently send all order documentation via email to ensure a secure and environmentally friendly transaction. Please check your inbox, including the spam folder, for this information. We are concerned to hear about your experience regarding the item's condition, as all our products are brand new, include tags and original packaging when available, and pass a thorough quality assurance process before shipping. We haven't received prior communication from you about this issue, but we're eager to resolve it. Please contact our client services team at your earliest convenience so we can assist you further. We value your satisfaction and are here to help! With love, LOZURI

Posted 1 day ago

“Great service! Got exactly what I ordered at a great price and shipping to Hawaii was fast. I highly reccommend Lozuri and will be ordering more.”

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Posted 2 days ago

“The bag came in great condition. I was very skeptical, because I’ve never shopped with them before so I compared it to a bag that my wife already had. It’s authentic and I’m glad I found this site. I will buy more in the future.”

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Posted 2 days ago

“Perfect shoes, fast delivery”

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Posted 4 days ago

“Trusted and Excellent product and unbeatable price!”

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Posted 4 days ago

“I love the fast shipping I will be ordering again thank you so much”

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Posted 4 days ago

“Ordered a Laboutin purse and initially a Jimmy Choo wallet. First issue was that my order was canceled because it flagged due to cost. No one notified me and I thought my gift was enroute to recipient. As it turns out, also could not ship gift direct to recipient. Had to have same name as purchaser. Then wallet was not available. Twice. Finally settled on Burberry. Took over two months to straighten out. The items are real but the hoops to jump through made this experience not very pleasant so probably would not order from here again. Staff was very kind. Hopefully they will work these glitches out for the future.”

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Posted 5 days ago

Hey Colleen, Thank you so much for taking the time to share your experience with us. We sincerely apologize for the difficulties you encountered with your order, including the cancellation and the issues with direct shipping and product availability. We strive to provide a seamless shopping experience and we understand that we fell short in this instance. Our fulfillment and returns process is an area where we are actively making improvements to prevent these sorts of mishaps. We appreciate your acknowledgment of our team's efforts to communicate and resolve these issues. Our client services had a great time speaking with you. Thank you for your patience and understanding. We hope that, with the improvements we are making, you might consider giving us another opportunity to meet your expectations in the near future. With love, LOZURI

Posted 5 days ago

“My husband love his snicker, and he is purchasing another pair. Service was good and fast.”

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Posted 5 days ago

“This is my second purchase from Lozuri, and this was even better than the first! After coming across this bag in an actual Burberry store for over $3,000, I jumped onto the Lozuri site and found the same bag for 170% less!!! It arrived in less than a week, safetly wrapped in it's bag with all paperwork. Also included a sweet note from the staff - I couldn't be more pleased! Thank you Lozuri!”

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Posted 5 days ago

“Amazing experience got the delivery on time! Real brand new authentic jacquemus bag !”

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Posted 5 days ago

“Good prices and selection. Quick delivery”

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Posted 5 days ago

“Bought three bags from Lozuri and they never disappoint. Loved all my purchases! They price matched my orders and also kindly accommodated my request to swap colors for one of my orders.”

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Posted 6 days ago

LOZURI Inc is rated 4.8 based on 347 reviews