LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.72

4.7 Rating 613 Reviews

93 %

of reviewers recommend LOZURI Inc

4.7

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Free DHL Express shipping on orders $750+, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Balenciaga bag is perfect, the shipping was fast. Definitely will be shopping at Lozuri again :)”

Helpful Report

Posted 2 months ago

“The sales process was straightforward. When I needed to make a return due to not being able to get it completed within the 7 day window because of a system issue on your cite, the representative I spoke to was very accommodating. She worked really hard to assist me with the situation and ultimately, I was able to make the return. However, I was charged a $39 restocking fee and after looking at the process, I could not find anywhere where it said a restocking fee would be assessed and neither did she tell me. I had no option, but to move forward because of the dollar amount of the purchase and it not working for me I needed to make the return. However, I will be very careful about purchases in the future because of the steep restocking fee I was obsessed in this situation.”

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Posted 2 months ago

“Loooove customer service. Went above and beyond helping me exchange for the perfect fit. Absolutely wonderful. The jacket fits large so order one size down. Just beautiful material and shape.”

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Posted 2 months ago

“My item arrived quickly and was exactly as described!”

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Posted 2 months ago

“Great experience! I found the dress I was looking for, and for a great price! Delivery was quick and service was great. I’m very pleased and will be ordering from this website again.”

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Posted 2 months ago

“Loved my glasses, looked even better in person.”

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Posted 2 months ago

“Quick shipping Great prices”

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Posted 2 months ago

“I am so happy to have found the Lozuri site. I saved alot of money here and was able to get the item i wanted which was twice the price elsewhere. i highly reccomend it.”

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Posted 2 months ago

“Sent defective item and customer service useless in providing resolution.”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear you were unhappy with your order. However, we’d like to clarify a few important details after looking up your order. Our Client Services team responded promptly to every message you sent, and we also offered a full return with a prepaid label at no cost to you. The item in question was carefully inspected before shipment and was not defective. The strap was sent folded, as is standard in many shipments, and any folds or creases of the band are cosmetic and naturally resolve with use. While we respect your decision to keep the item, we wish you had taken us up on the return offer so we could have resolved this to your satisfaction. We’re always here to help and remain committed to providing a fair and responsive service to all customers, as demonstrated by hundreds of past reviews. With love, LOZURI

Posted 2 months ago

“Really exceptional service. Responsive. Do what they say. A pleasure to do business with. I highly recommend.”

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Posted 2 months ago

“Congratulations! LOZURI was beyond my expectations! Definitely I will order soon again ! keep growing! Best regards HAJAT T.”

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Posted 2 months ago

“Great customer service and great product. Thank you staff”

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Posted 2 months ago

“Never heard of this site but it is legit!! Love my Fendi Sunshine Raffia Tote, no flaws and came with authenticity card packet and dust bag. Pricing was incredible!! The only downfall is the shipping time to the US. They use DHL which is the slowest shipper. If you are in a time crunch for a bag this may not be your best bet. Overall a great experience but I now know to allow for extra shipping time.”

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Posted 2 months ago

“Super fast shipped”

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Posted 2 months ago

“Found a lovely coat at a great price. It arrived in beautiful condition, safe packaging and swift delivery. Thank you, would definitely recommend Lozuri, and will shop here again without hesitation.”

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Posted 2 months ago

“My 3rd purchase with Lozuri! Can't be happier! Will recommend to all my friends! Thank you!”

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Posted 2 months ago

“Excellent service!”

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Posted 2 months ago

“Great service, fast delivery! I am very happy with my purchase!!!”

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Posted 2 months ago

“Absolutely amazing”

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Posted 2 months ago

“Great communication with customer service”

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Posted 2 months ago

LOZURI Inc is rated 4.7 based on 613 reviews