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LOZURI Inc Reviews

4.7 Rating 613 Reviews
93 %
of reviewers recommend LOZURI Inc
4.7
Based on 613 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read LOZURI Inc Reviews

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Free DHL Express shipping on orders $750+, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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Very good customer service and I was very happy with my handbag
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Posted 1 month ago
I recently purchased the Marant Yenky tote and I absolutely love it! The design is stylish yet functional—perfect for everyday use or travel. The quality exceeded my expectations, and it feels super durable. Shipping was incredibly fast—I received my order much sooner than expected. Overall, I’m beyond satisfied with this purchase and would definitely recommend it! And will purchase from Lozuri again.
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Posted 1 month ago
Bought a Burberry coat from them. The communication has been great and the coat was shipped from Spain exactly the 5th business day through DHL. Beautiful authentic coat and well packaged. I did go to the Burberry store to try out multiple styles before deciding to purchase from Lozuri. Great experience!
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
I would never recommend my family
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Posted 1 month ago
Dear Widzer, We’re truly sorry to see your review, especially as we never had the opportunity to connect or understand what went wrong. We take every concern seriously and always aim to deliver a 5-star experience. If you’re open to it, we’d love the chance to learn more and try to make things right. Please feel free to reach out to our team.
Posted 1 month ago
Excellent service
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Posted 1 month ago
Thank you LOZURI for such quick service and wonderful communication.Lovin’ My new Chloe platform Namas!!! they are so very comfortable, which is surprising (many of the platforms are too heavy). They are beautiful. I get stopped all the time with people asking me where I got those shoes! I love the light blue shades. Goes with everything. They are actually my travel shoes – I can wear them that many hours through airports, on flights, etc.
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Posted 1 month ago
Quick shipment and great price for a beautiful Prada bag!
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Posted 1 month ago
So happy with the purchase. Perfect bag. Perfect service. Feel assured the whole process.
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Posted 1 month ago
The bag is beautiful but came with the incorrect colored strap. Disappointed that straps does not match the bag. I should have been informed about that
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Posted 1 month ago
Hi Cascelia, Thank you for your feedback -- we truly appreciate you taking the time to share your experience. We're glad to hear you love the bag itself, though we're sorry to hear you were disappointed about the strap color. To clarify, the strap included with your item is the original design from Gucci, which intentionally features a contrasting color as shown in the product photos on our site. We haven't received any outreach from you but if there’s anything else we can do to help or if you have any further questions, please don’t hesitate to reach out -- we’re here for you!
Posted 1 month ago
Excellent customer service product is exactly as listed designer names authentic
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Posted 1 month ago
It feels good to purchase Berluti brand shoes from LOZURI for the first time
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Posted 1 month ago
Obsessed with my new shoes and Lozuri shipped them quickly and had the best price I could find. Great first experience all around!
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Posted 1 month ago
I was searching a dress and found it on Lozuri. It’s a color that’s hard to find elsewhere, but you have it. I was hesitant because I didn’t know this website, but I decided to give it a try. The service was quick and efficient.
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Posted 1 month ago
I came across Lozuri when searching for a specific bag. Although I was hesitant at first because I’ve never heard of this company before, I decided to take a leap of faith. I’m glad I did! I received the item within the estimated delivery timeline and it was in perfect condition. It also came with the necessary authenticity cards and dustbag. I will be sure to check Lozuri for any future luxury designer brands.
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Posted 1 month ago
Great service from start to finish . Lovely coat . Quick delivery.
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Posted 1 month ago
Love the purse. Flawless transaction.
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Posted 1 month ago
Good communication. Authentic product. Would love it if packaging was included. Otherwise, fantastic product and service.
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Posted 1 month ago
Customer service was prompt and helpful. I am satisfied with the shopping experience.
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Posted 1 month ago
I was extremely pleased with both the service provided by LOZURI and my purchase. This was my first time shopping on LOZURI. The delivery ( DHL) was seamless and was shockingly at my door on the west coast in 4 days ( shipped from Europe), and my jeans were perfect and authentic.
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Posted 1 month ago
LOZURI Inc is rated 4.7 based on 613 reviews