Positive experience! I ordered a light blue Chloe Marcie from this store and I am very happy with my purchase! The bag is current season, genuine and at less than half the price of what it sells for in department stores. Great customer service: I communicated with Annaly several times, and she was very sweet and always quick to respond. I had some concerns because my order took a bit to ship, but once it was shipped it arrived in just a couple of days. DHL even sent a text with a two hour delivery window, so I didn't have to sit around and wait all day. I will definitely order from Lozuri again.