Fast shipping, good communication, kept me updated on shipping progress from start to finish. I only wish that I could have stacked my points along with the discount code that I used. As it is, I could only use one or the other, I really think that prestige members (we're repeat customers after all) should be allowed to use points towards purchase in addition to any available discount code. Duties are also added on top of the purchase price, my previous purchase had duties included, so it's something to consider. Nevertheless even with duties the price was fair, so good experience overall.