I ordered a product and it was lost. FedEx claimed that your company sent it the lowest economy Fed Ex had to offer.I pay an expensive price for your item and would've expected a better outcome with the shipper. I am in Colorado and it is stuck in the facility and only Lululemon can contact and follow through! I was given another color of a skirt and this ended up to be my third choice. Awful color and disappointing how you handled shipping my item with FedEx. I order through FedEx and this has never happened to me. Your company not willing to investigate this item and it is stuck 10 minutes from me in a warehouse for FedEx. I was supposed to receive a $30 gift card and that has not come yet. I will never use your online service when your shipping is inferior to what happens with other companies, which is a more positive result. Frustrating experience and done with LuluLemon. Claudia