Amazingly simple unboxing experience! The packaging was just enough to protect the vacuum and is easily removed. A big plus for me is being able to package it quickly for transportation, without the use of additional repackaging instructions. Although I’d prefer having those included in the package. I love the removable battery—it’s quite practical I can charge it outside the vacuum. Unfortunately, batteries are not available for sale at this moment. For a vacuum of roughly € 730 I‘d also expect a second battery to be included. The attachments are very useful and I don’t miss anything. If you compare the Lupe with the Dyson system, it’s a minimalistic set, which I prefer over dozens of slightly varying attachments. The vacuum stands on its own, even though it is a bit wonky, so better be careful not to topple it over. I’m sort of clumsy and wouldn’t deduct any points here. The Lupe performs well on the high setting, but I often find it a bit weak on the low/regular setting. Battery life isn’t great on high intensity, but this is not different from other cordless vacuums of similar size and price. I’m not entirely convinced by its performance when it comes to vacuuming corners or just along the wall. The cleaner head’s design doesn’t allow for air intake at the front/the sides. So, you’ve got to use the crevice tool to be able to clean closer to the wall. Something my cost-efficient corded Miele can do effortlessly. I wish Lupe offered an alternative cleaner head, perhaps this will become an option in the future. I also wish the hose were different—less likely to spring back to its original shape as well as slightly longer. I find myself quite limited by its length when using the attachments; having to lift the vacuum while trying to get into a corner/tight spot is not ideal. Lastly, the customer service is very responsive and has been helpful when I contacted them for an RMA. I decided to give the vacuum another chance though, so hopefully I’ll grow to love it. Otherwise, the German marketplace doesn’t seem to be aware of Lupe yet, so I’m not sure how high the resell value is at this point.