Unfortunately I can’t review the vacuum itself because I haven’t received it yet but I can review the woeful distribution service provided. The initial dispatch advice from UPS informed me that import fees were due on my delivery (free p+p!)??. After informing yourselves about this, having to refuse the subsequent delivery due to the charges and over a week later… I still don’t have a vacuum. Although I have had most of my emails replied to assuring me that the problem had been sorted… still no vacuum on the horizon. This is very disappointing. I await the vacuums second trip to my door. Regards FG