*AVOID* Southampton West Quay - until they train their 'middle' store supervisors. Absolutely disgusting - this (very) long-term customer will NOT be returning to ANY store until this individual is dealt with. fyi - it's not the (clearly superb) store-mgrs fault, nor the (equally professional/helpful) young assistant - but for this inept 'middle' supervisor to blatently plain-face-lie about a customer (me) because I (v.politely) didn't want to be fobbed off due to their mistake - absolutely disgusting, and *clearly* racially motivated. This personal isn't fit for purpose and should be removed immediately. Oh, and I've tried to ring customer service: five times of waiting over 15mins each time, with a message that states after 10mins it'll revert to an answer-machine THAT ISN'T MONITORED...begs the question why have one. (nb. this happend yesterday: 20.5.21) You have my email - please get in touch, today.
1 year ago
Read LUSH Cosmetics Reviews
LUSH Cosmetics has a 2.9 average rating from 91 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial